Reach Customers In Real Time With On Hold Messages
With custom on hold messages, you can quickly and conveniently offer information about your business to callers waiting on hold or in a queue. As you may know, a caller is already interested in your product (the reason they are calling) so you already have a targeted prospect on the phone.
Use your on hold message to direct callers to your website, blog or Facebook page for additional information or specials. By driving traffic and creating a community where your customers and potential customers spend time, you create another opportunity to continue connecting with them as part of your overall marketing strategy.
After you have successfully directed your on hold callers to your website or other online destination, you can then encourage them to share your products, services or specials via their social and online networks. Thereby creating an army of brand ambassadors!
This is about what information your company can offer or how you might use on hold messaging to work in tandem with your Internet goals.
