On Hold Company Expectations
Just like any other marketing tool, the on hold provider you choose should be judged on what it can do for your business: Reinforces your advertising campaigns Promotes specials, seasonal events or products Saves staff time with messages that answer frequently asked questions Mentions
Is Your Business The Obvious Choice?
Dan Andrew recently added a message with music that plays for his callers placed on hold. His customers no longer suffer in silence wondering if they are still connected. In addition, he is providing his customers a service by promoting the products and services
What Do Your Customers Hear On Hold?
Nothing? Why give a valued prospect or client the silent treatment? Radio? Your callers on hold are a captive audience to a lot of commercials. Are any of them yours? Music? You’re in business to make money. Shouldn’t you promote your business? Professionally produced