Are Callers To Your Business Focused On Your Business?

Customer service. Every business strives to make it priority number one and in a perfect world, each customer would receive immediate, productive service.

Ideal, but highly unrealistic.

What really happens is approximately 70 percent of callers to businesses are placed on hold.

While they wait, are these prospects and customers of your business suffering-in-silence? Have they lost focus on their call to your business because they’re listening to the radio?

If you’re serious about building a solid corporate image, consider a custom on hold message and music recording.

You’ve spent time and money building your business. Don’t lose credibility by giving your customers the silent treatment or allowing the local radio station to control the message your customers hear.

With custom on hold messages, your company can quickly offer information about your business to waiting callers who are already interested in your product or service.

There really is no better targeted prospect.

You can use your on hold message recording to direct callers to your website, blog or Facebook page for additional information or specials. Once you connect with them online, you can encourage customers and prospects to share your brand with their friends and associates through their social networks (Facebook, LinkedIn, etc.).

That’s some powerful promotion, all started with a simple on hold message program.